The need for an action plan
Inclusive Norwich is looking to raise awareness and improve understanding of the barriers disabled consumers face.
1 in 5
potential UK consumers have a disability - that is an estimated 16 million disabled people in the UK
£2 billion lost
each month as a result of most businesses being inaccessible to disabled people, with banks, supermarkets and high street shops among the worst-performing
Only 31%
of companies had considered accessibility when researching customers’ needs, with just 19% factoring it into decisions on what products to build
Norwich demographics
Disability in Norwich
In the 2021 census, 21% of the population of Norwich identified themselves as being disabled, stating that they were either limited a lot or a little by their disability.
Service design and policy greatly influence this group, where effective communication and engagement are essential for developing community resources that help individuals maintain their independence.
30.9% of Norwich City Council tenants are disabled. (NCC)
Our Mission
The City of Norwich is better when everyone is included
People with disabilities have the right to be included in the economy, politics and society as a whole.
Inclusive Norwich offers advocacy, accessibility audits and general advice to both people with disabilities and also businesses and service providers who are looking to improve their compliance with the Equality Act 2010.
The Inclusive Norwich Partnership
Accessibility for all
The newly formed partnership between Inclusive Norwich, Equal Lives, Age UK Norwich, Age Friendly Norwich and Norwich Kind City Maps (previously known as JEDI).
This partnership aims to empower the voice of people across Norwich, particularly the under-represented and marginalised in our community, and those living in known areas of health inequality.
The partnership is currently funded by Norwich City Council and Norwich Consolidated Charities.
Accessibility is not just designing for one impairment or condition.
It’s designing inclusively to meet a range of needs.